Refund Policy

If you find a problem with the product or service or if you have received a different product / service, you can send an immediate refund request. This can be done by sending a mail to [email protected] Remember that you must apply for a refund on or before the deadline and no extension of the date will apply. Before proceeding with your refund request, we check its validity. You have to make sure that you are well prepared to argue for your refundable amount. In return, you will receive an acknowledgment from our company saying that your argument was valid or invalid. If we find it invalid, we regret that the refund could not be provided.

This agreement is governed and construed according to the law of India. You irrevocably consent to the exclusive jurisdiction and venue of the Courts in Delhi, in all disputes arising out of or relating to the use of this section. Each transaction will attract a transaction repatriation fee charged by the reversible payment gateway service provider. This agreement is governed and construed according to the law of India. You irrevocably consent to the exclusive jurisdiction and venue of the Courts in Delhi, in all disputes arising out of or relating to the use of this section. Each transaction will attract a transaction repatriation fee charged by the reversible payment gateway service provider.

If the new subscriber of any scheme has refused / canceled activation after deployment of fiber or radio for network connectivity / any reason then the installation fee will not be refunded, however the plan fee will be refunded within 30 days. Refund requests will be considered in the case of inability to ICN broadband for inability to restore connectivity for reasons such as being out of service due to permission issues or other situations with similar effects.

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